WhatsApp Business Integration

WhatsApp Business provides a messaging API for customer communication. This integration routes one-time passwords (OTPs) through WhatsApp instead of traditional SMS

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WhatsApp Business

Benefits with Ory + WhatsApp Business Integration

Integrating WhatsApp Business with Ory provides a highly reliable alternative to SMS for delivering OTPs and MFA challenges. In markets where WhatsApp adoption surpasses SMS deliverability, this integration ensures that users receive their verification codes promptly and securely, improving conversion rates and enhancing the overall authentication experience

Use Cases

— 02 use cases

CIAM

Solves the challenge of unreliable consumer SMS delivery by routing OTPs through WhatsApp Business, ensuring prompt and secure verification in markets with high WhatsApp adoption.

Explore CIAM

B2B IAM

Enhances enterprise account security by providing a highly reliable alternative for delivering essential B2B verification codes, improving conversion rates

Explore B2B IAM

Core Functionality

— 05 capabilities

Seamless Courier Integration
Configures directly within the HTTP target settings for streamlined, code-free deployment.
Intelligent OTP Extraction
Uses strict regex patterns to automatically identify and extract verification codes from rendered messages.
Standardized Number Formatting
Normalizes recipient phone numbers to standard E.164 formats to ensure reliable global delivery.
Interactive Message Templates
Delivers OTPs using rich templates that include convenient copy-code buttons for a better user experience.
Explicit Error Handling
Fails securely and explicitly if a valid code cannot be extracted, preventing the transmission of empty messages