Legal documents
Ory Network Load Testing Policy
Requirements for approved load, stress, and performance testing against Ory Network, including eligibility, request timelines, and test rules.
Last updated May 25, 2026
Requirements for approved load, stress, and performance testing against Ory Network, including eligibility, request timelines, and test rules.
Ory Network is a multi-tenant platform serving customers worldwide. To ensure consistent performance and availability for all customers, load testing against Ory Network requires prior written approval.
Performance and load testing against Ory Network production or staging environments is only permitted with Ory's prior written approval. Unauthorized load testing may result in:
Load testing requests are available to customers with an Enterprise subscription. Customers on other plans who require load testing should contact sales to discuss Enterprise options.
Submit your request at least 4 weeks before your desired test date.
Requests with less than 4 weeks notice may be denied or rescheduled.
Open a support ticket via the Ory Console with subject line "Load Test Request" and include:
Test details:
Technical scope:
Contacts:
We recommend these approaches that don't require testing against Ory Network:
For questions about this policy, contact [email protected] or open a ticket in the Ory Console.