Unlock the secrets to OpenAI's secure and scalable user management! Learn how they tackled complex identity challenges caused by rapid growth. Discover their modern CIAM framework for seamless user experiences and innovation delivered by partnering with Ory.
How Apple broke "Sign in with Apple" with an unannounced and silent redirect
OpenAI’s explosive growth, paticularly with ChatGPT, highlighted the critical need for a modern and scalable Customer Identity and Access Management (CIAM) system.
Traditional CIAM solutions proved inadequate for their requirements of self-hosting, improved user experience optimization, and enhanced observability. Facing the challenge of securing sensitive data and managing user permissions at an unprecedented scale, OpenAI sought a solution that would allow them to maintain control over their identity processes, data, and innovation.
OpenAI wanted a partner that could help enable our vision for owning our identity processes, data, and success.
— Benjamin Billings, Identity at OpenAI
To address these challenges, OpenAI partnered with Ory, leveraging their open-source, modern architecture, and CockroachDB's distributed database. This combination provided the necessary performance, resilience, and scalability.
